Return Policy Page

Return & Refund Policy 

Thank you for shopping with ClassyStyle. We want you to be happy with your purchase. Please read our Return & Refund Policy carefully to understand your rights and our obligations.


Eligibility for Return

We accept returns under the following conditions:

  • Items must be returned within [e.g., 7–14 days] of receiving the product.

  • The product must be unused, unwashed, and in its original packaging with all tags intact.

  • A valid proof of purchase (invoice or order number) is required.

  • Certain items such as intimate wear, accessories, sale/discounted items, or custom-made products are not eligible for return or refund.


 How to Request a Return

To initiate a return:

  1. Email us at [Insert Email Address] or contact us at [Insert Phone Number] within the return period.

  2. Include your order number, reason for return, and a clear photo if the item is defective or incorrect.

  3. Wait for our confirmation and return instructions before sending the item back.


Return Shipping

  • Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect.

  • We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item otherwise.


Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 5–7 business days and credited to your original method of payment.

  • Shipping charges are non-refundable, except in cases of damaged or incorrect items.


Exchanges

  • We only replace items if they are defective or damaged.

  • If you need to exchange it for the same item, contact us at [Insert Email Address].


 Late or Missing Refunds

If you haven’t received a refund yet:

  1. Check your bank or payment account again.

  2. Contact your credit card company; it may take some time before your refund is officially posted.

  3. If you've done all this and still have not received your refund, please contact us at [Insert Email Address].